Return
Policy
At A&O AUTO SALES, we strive to ensure your satisfaction with every purchase. Our return policy is designed to provide peace of mind while maintaining the integrity of our classic car collection.
14-Day or 250-Mile Guarantee
We offer a 14-day or 250-mile (whichever comes first) guarantee on all purchases. During this period, you can return the vehicle if it does not meet your expectations, subject to the conditions outlined below.
Full Refund Policy
If your return request meets the eligibility criteria, you will receive a full refund of the purchase price. Please note that shipping fees, if applicable, are non-refundable.
Return Eligibility
Significant Mechanical Issues: The vehicle has a major mechanical defect not disclosed at the time of sale.
Misrepresentation: The vehicle differs significantly from its listed description, including make, model, year, or major features.
Pre-Approval: The return is pre-approved by our team within the 14-day or 250-mile window.
Damage Caused After Purchase: Any damage to the vehicle caused by the buyer, including accidents or improper use.
Normal Wear and Tear: Cosmetic imperfections or wear consistent with the vehicle’s age that were disclosed prior to purchase.
Unauthorized Modifications: Changes or alterations made to the vehicle after the sale.
Exceeding Return Limits: The vehicle has exceeded 14 days or 250 miles since the date of purchase.
Non-Eligible Returns
How to Initiate a Return
If you believe your vehicle qualifies for a return, please follow these steps:
1) Contact Us: Reach out to our team at [email protected] or call us at (623) 292-6748 within the return period.
2) Provide Documentation: Include your receipt, a detailed description of the issue, and photographs if applicable.
3) Arrange Vehicle Inspection: Our team will schedule an inspection to assess the condition of the vehicle.
